Thank you for choosing Cumberland Diabetes Center! Below is patient information to help you prepare for your time with us.

Cumberland Diabetes Center Patient Information

You will receive personalized treatment through medical, nursing, and dietary services that are meant to help improve your overall health through sustainable lifestyle changes.

We want you to be an active participant in your healthcare and encourage you to:

  • Provide information about your healthcare needs, preferences, values, and goals
  • Share your complete medical history and any changes to your health
  • Ask questions
  • Provide feedback about your treatment plan, including any problems with following the plan or reaching your health goals
  • Contact us with any health concerns

As a proud member of Covenant Health, the foundation of Cumberland Diabetes Center is built on Covenant Health’s pledge to always put our patients first, provide excellence in all we do, and to be the first and best choice for your healthcare.

This is what you can expect from our team at Cumberland Diabetes Center. Please don’t hesitate to contact us at (931) 459-7164 if you have any questions during your time with us.


We offer in-person and telemedicine appointments Monday – Thursday from 7:30 a.m. – 4:30 p.m.

Office Location

49 Cleveland Street, Suite 340
Crossville, TN 38555
(Located in the Medical Office Building across from Cumberland Medical Center)

(931) 459-7164

No physician referral is required.

Please arrive 10-15 minutes prior to your scheduled appointment. Bring the following:

  • Current insurance card
  • Valid government-issued photo ID
  • Your completed registration or consent forms

Watch this video for more information about telemedicine appointments.

Patient Portal

Click here for our secure patient portal where you can easily access your health information.

Test Results

Your test results, including blood and other studies, will be ready for your review in approximately two weeks after your office visit.

When your test results are ready, they’ll be available on the MyCovenantHealth patient portal, and we’ll send you a letter with a copy of your results. If any immediate action is necessary, we’ll contact you immediately by phone.

If you’ve not heard from us in two weeks and are unable to access the patient portal,  call our office at (931) 459-7164.

Prescription Refills

Please have your pharmacy fax a request form to (931) 210-5032.

You may also call our office at (931) 459-7164 to have your prescription sent to your pharmacy.

Please allow 48 hours to complete your prescription refill request.